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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 32% | - Recommend use of industry common features - Align business processes to data model and features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 2: Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
| Topic 3: Integration and Data Management | 15% | - Manage duplicates and data quality - Select data and integration tools - Plan data migration and governance |
| Topic 4: Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure program management and outcomes - Configure fundraising management |
| Topic 5: Implementation Strategies | 18% | - Define testing and deployment strategies - Apply governance and change management - Manage consulting engagement lifecycle |
| Topic 6: Nonprofit Cloud Setup | 22% | - Configure stakeholder management - Enable features and manage permissions - Set up program and case management |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?
A) Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.
B) Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
C) Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.
2. A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP. Where can the consultant find the NPSP version number for the field in question?
A) Custom field definition detail
B) NPSP Data Dictionary
C) Schema Builder
D) NPSP package details
3. A nonprofit organization has a successful company match donation process. The development team wants to attribute the grouped check to the company, but also ensure that individual donors are credited for their individual match. How should the organization accomplish this goal in Nonprofit Cloud?
A) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Designation for each individual donor and their respective amounts.
B) Record the individual as the donor on the Gift Transactions for their respective amount of the grouped check. Create a Gift Soft Credit for the company on each of those gifts.
C) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Soft Credit for each individual donor and their respective amounts.
4. A nonprofit receives a lot of grants, many of which are renewals of previous grants from the same funder. The nonprofit wants to easily access the previous grant information. How should the consultant capture this in Salesforce?
A) Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
B) Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
C) When naming the Opportunity for the renewal grant, ensure "Renewal" and the name of the funder are included.
D) Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
5. A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?
A) A change in the project schedule will not impact the business value, but a change in the project cost will.
B) The organization's stakeholders define the business value, but the consultant should have a plan to measure it.
C) Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |


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