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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Selling and Customer Engagement | 10% | - Value proposition and ROI analysis - Customer requirement analysis - Solution recommendation and positioning |
| Topic 2: Avaya Team Engagement Solutions Overview | 20% | - Introduction to Avaya Team Engagement Solutions - Avaya portfolio and product offerings - Benefits and business value |
| Topic 3: Unified Communications and Collaboration (UC&C) | 25% | - Collaboration tools and endpoints - UC&C architecture and components - Integration with third-party applications - Avaya Equinox and Aura solutions |
| Topic 4: Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview - Routing, queuing, and call handling |
| Topic 5: Deployment and Management | 25% | - Administration, maintenance, and licensing - Security, compliance, and troubleshooting - Virtualization and survivability - Solution design and sizing |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. The Avaya Equinox Media Server supports two main working modes: full audio, video, and web collaboration and high capacity audio web collaboration. The basic mode selection is done at the time of installation and setup.
What alternatives are there for changing the working mode?
A) The mode can be changed easily from the Avaya Equinox Management
B) Instead of switching the server can be placed in a dual mode role
C) Changing modes without reinstallation can be done by a services technician
D) Changing modes can be done but requires reinstallation of the ova
2. With the Avaya Equinox Streaming and Recording capability, in a distributed architecture, where are the recordings stored?
A) On the desktop servers
B) On the media nodes
C) On the Manager serve
D) In the desktop clients
3. Avaya Equinox R9.1 Support Services are provided through the Support Advantage (SA) offer.
What is the minimum level of Support Services for a new Avaya Equinox 9.1 sale or upgrade?
A) Required attach Essential 24x7
B) Required attach Preferred 8x5
C) Required attach Essential 8x5
D) Required attach Preferred 24x7
4. With the R8.1 version of the Avaya device Adapter we added some additional features.
Match the features below with their description.
5. In addition to centralized recording of conferences, the Avaya Equinox solution allows an XT room system to record conferences to a USB key.
What is a characteristic or requirement of the USB recording option?
A) Conferences must be encrypted to be recorded
B) Recorded conferences are in an mP3 format
C) It can only be played back on an XT endpoint
D) A recorded file supports standard MP4 format
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: Only visible for members | Question # 5 Answer: D |


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