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Cisco 642-467

642-467

Exam Code: 642-467

Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

Updated: Jul 31, 2026

Q&A Number: 203 Q&As

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Cisco 642-467 Exam Syllabus Topics:

SectionObjectives
Cisco Unified Contact Center Express- Manage agents and resources
- Configure contact center components
- Implement scripts and workflows
Cisco Unified Mobility and Messaging Applications- Configure user access and services
- Integrate messaging applications
- Configure mobility features
Cisco Unified Communications Applications Architecture- Understand application integration architecture
- Plan application deployment
- Identify Cisco Unified Communications application components
Cisco Unified Presence- Configure user services and availability
- Install and configure Cisco Unified Presence
- Integrate presence services with Unified Communications
Troubleshooting and Maintenance- Monitor application health and performance
- Perform maintenance and upgrades
- Diagnose integration issues

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. In which three of the following cases can VPIM Networking be used for messaging? (Choose three.)

A) Cisco Unity and the Cisco Presence Server
B) Cisco Unity and Cisco Unity Express
C) Cisco Unity systems where the partner Microsoft Exchange Servers are in different Active Directory forests
D) Cisco Unity with Microsoft Exchange 2000 or Microsoft Exchange 2003, and Cisco Unity with Lotus Domino
E) Cisco Unity and Cisco Unified Communication Manager
F) Cisco Unity and Cisco Unified Contact Center Express


2. Refer to the exhibit.

Which two settings are responsible for a user not being allowed to use 12345 as a password for voice mail? (Choose two.)

A) Failed Sign-In
B) The account is locked out.
C) Minimum Credential Length
D) Check for Trivial Passwords
E) Lockout Duration


3. Which three email clients are able to access voice mail through the integration of the Cisco Unity Express infrastructure and IMAP? (Choose three.)

A) Microsoft OCS
B) Microsoft Outlook Express
C) SunOne
D) Microsoft Outlook
E) Cisco Unified Presence
F) Lotus Notes


4. Which tool do you use to backup the entire Cisco Unity database and restore it as a whole to a new server?

A) Cisco Automated Backup
B) COBRAS hot mode
C) Backup and Restore Utility
D) Cisco Unity Disaster Recovery Tools
E) Cisco Config File Manager
F) Consolidated Object Backup and Restore Application Suite briefcase mode


5. Which of the following statements best describes blind addressing when implementing VPIM in Cisco Unity Connection?

A) Blind addressing is used when the voice-mail user at the remote system is unavailable.
B) Blind addressing is only used when networking with Cisco Unity Express systems.
C) Blind addressing is a method that is used when the LRU reaches the maximum number of allowable entries.
D) Blind addressing is used by VPIM to send messages to a remote user when the user is not defined as a contact in Cisco Unity Connection.


Solutions:

Question # 1
Answer: B,C,D
Question # 2
Answer: C,D
Question # 3
Answer: B,D,F
Question # 4
Answer: D
Question # 5
Answer: D

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