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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation | 38% | - Platform Configuration
|
| Topic 2: Solution Design | 36% | - Architecture and Design
|
| Topic 3: Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
| Topic 4: Discovery | 13% | - Business Needs Analysis
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Question #1
Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?
A. Use the existing notification preference fields in the Party object.
B. Create a custom object associated with the Account with notification preferences.
C. Extend the Service Account object with new fields for notification preferences.
D. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
Question #2
An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers
A. Salesforce can send the updated information to the billing system in real-time or batch if it's required,
B. Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.
C. Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.
D. The billing system can query Salesforce every night to retrieve changes made to contacts.
Question #3
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
A. Using usage price
B. Using a subscription pricing plan
C. Using monthly recurring price
D. Using onetime price
Question #4
An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?
A. Credit ratings are actively used as a pricing input for small and medium business customers
B. Some customers existed on a legacy billing system from previous contracts
C. The potential customer began their journey using WhatsApp.
D. Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
Question #5
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?
A. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
B. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
D. A consultant should create new permission sets to grant appropriate access to all required objects.
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: A,D | Question #3 Correct Answer: A | Question #4 Correct Answer: A,D | Question #5 Correct Answer: B |


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