Salesforce AP-212

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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three

A) Automatically Generate a New Individual Relationship
B) Transmit Loyalty Promotion Segments to Marketing Cloud
C) Enable Connector Settings on all the Loyalty Objects E. Enable Service Connector for Promotion Escalations.
D) Activate and Publish the Segment

2. What are the three steps required to complete integration between Loyalty and B2C Commerce Cloud when using the reference cartridge?

A) Configure Loyalty Program preferences for B2C Commerce Site
B) Configure connected app named B2C Commerce Loyalty Connector
C) Install Loyalty Management for B2C Commerce Package
D) Add Loyalty Management for Commerce Cartridge
E) Configure connected app named B2C Loyalty Connector

3. Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?

A) Aggregate Promotion
B) Joint Promotion
C) Cumulative Promotion
D) Standard Promotion

4. A large retail company wants to award its customers 500 points when they join the Loyalty Program.
Which two configuration tasks below will be required to enable this type of award?

A) Create a Process rule that awards 500 points when the Activity Type ='Enrollment''.
B) Create a Benefit that adds 500 points when the new member reaches the Top Platinum Level tier.
C) Create a Transaction Journal with an Activity type of ''Enrollment'' that needs to be created when the customer signs up to join the Loyalty Program.
D) Create a Loyalty Partner and associate one of the Partner's products that must be purchased to award the
500 points.

5. A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?

A) Salesforce Reports and Dashboards
B) Custom coded solution
C) Salesforce Marketing Cloud
D) Salesforce Customer Data Platform

Solutions: