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Salesforce Marketing-Cloud-Consultant

Marketing-Cloud-Consultant

Exam Code: Marketing-Cloud-Consultant

Exam Name: Salesforce Certified Marketing Cloud Consultant

Updated: Jul 31, 2026

Q&A Number: 161 Q&As

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Marketing-Cloud-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Marketing-Cloud-Consultant exam dumps will include the following topics:

1. Discovery: 15%

  • Given a scenario that includes customer information about subscriber acquisition, management, and attrition,utilize this information to select solution components.
  • Provided with a set of business requirements, determine what additional information is needed to design the recommended solution.
  • Provided with a list of branding and creative strategies, probe for additional information that is needed to recommend an appropriate solution.
  • Given a solution, recommend the appropriate customer skill sets required to utilize the Marketing Cloud application.
  • Demonstrate how to gather requirements in order to put together the data and segmentation strategy for the customer (for example; frequency, complexity, volume of sending).
  • Provided a customer environment and goals, determine the viability of external systems that need to be - included in the solution (for example; POS, CRM, eCommerce, data warehouse, data source inputs).

2. Conceptual Design: 12%

  • Given a customer scenario, determine the factors to consider when scaling the solution.
  • Analyze customer data to determine the appropriate data model (for example; List model, Data Extensions .
  • Articulate how data construct will drive one-to-one messaging and content.
  • Given a narrative data flow, select the correct data flow diagram that depicts that data flow.
  • Given a scenario, determine the appropriate solution for given requirements considering technical expertise of personas (for example; Automation Studio vs. Journey Builder).
  • Given a customer scenario, identify which User Stories are appropriate to use for accessing Marketing Cloud.
  • Explain the purpose of IP Warming and make a recommendation based on customer needs.

3. Marketing Cloud Connect: 6%

  • Understand the prerequisites to consider prior to starting a Marketing Cloud Connect configuration (for - example; Salesforce edition, list of integration users, scope user, administrator credentials).
  • Understand how Sales/Service Cloud data in the Marketing Cloud can be segmented.
  • Understand how to send an email to a contact, lead, campaign, and report via the Sales/Service Cloud and - Marketing Cloud (for example; sending, triggered, automated).

4. Account Configuration: 10%

  • Determine which type of customer scenario warrants the creation of a business unit (for example; publication - types, demographic, workflow processes, and organizational structure).
  • Given a customer scenario, recommend the appropriate Marketing Cloud role based on User Stories.
  • Analyze the impact of applying a Sender Authentication Package (SAP) to a business unit (for example; link wrapping, Landing Pages, image URLs).
  • Given a scenario, troubleshoot issues regarding Reply Mail Management.

5. Reporting: 5%

  • Explain how the information in data views and tracking extracts are accessed.
  • Summarize Send Logs, including when/why to use it and how to create and manage.
  • Compare and contrast standard reports, data views, and tracking extracts.

6. Data Design: 12%

  • Explain the various data objects in the Marketing Cloud (for example; data extensions, list model, data retention model, publication lists, suppression lists).
  • Understand available data types, retention, and template options when building a data extension.
  • Given a customer scenario, recommend the appropriate import method with lists or data extensions.
  • Understand the implications of a system being database of record.
  • Understand how data is retrieved within a Relational Data Model (for example; basic SQL).

7. Automation: 8%

  • Given a customer scenario, select the appropriate workflow that meets the business requirement (for example; import, segmentation, email send).
  • Compare and contrast triggered and scheduled interactions.

8. Email Build: 7%

  • Compare and contrast the ways to individualize content, such as SSJS vs. AMPscript, Dynamic Content Wizard vs. AMPscript/LookupRows function.
  • Explain various Marketing Cloud Email technologies (for example; Link Alias tags, Impression regions, Web Analytics Connector).
  • Understand the required steps to build, test, and deploy an email based on customer requirements.
  • Explain the various ways to individualize email content (for example; AMPscript, personalization strings, Dynamic Content, Guide Template Language).

9. Contact Builder: 15%

  • Explain the role and capabilities within Contact Builder.
  • Summarize how to use Data Designer to incorporate data source into Contact Builder.
  • Understand how cardinality impacts data modeling.
  • Given a customer scenario, know how to build an Attribute Group to be used for a simple interaction.

10. Journey Builder: 10%

  • Explain the requirements for and the methods by which a contact can enter a Journey.
  • Compare and contrast automation tools, such as Journey Builder and Automation Studio.
  • Given a customer scenario that includes Journey Builder, evaluate the requirements, activities, and steps.

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Certification Path

Salesforce Marketing Cloud Email Specialist Certification can act as a prerequisite for this exam.

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The price of the Marketing-Cloud-Consultant exam is 200 USD and retake exam fees is 100 USD plus applicable taxes.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-mce-consultant---MCE-Con-201

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Salesforce Marketing-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Reporting and Analytics14%- Configure and interpret standard reports
- Provide actionable insights and recommendations
- Track engagement and conversion metrics
- Analyze campaign performance
- Build custom reports and dashboards
Topic 2: Customer Journey Design18%- Utilize Journey Builder features and best practices
- Build decision trees and branching logic
- Map customer journeys across channels
- Implement triggered and real-time journeys
- Apply personalization and dynamic content
Topic 3: Email Marketing18%- Configure AMPscript for dynamic content
- Ensure deliverability and inbox placement
- Apply template and content block strategies
- Implement A/B testing andsend time optimization
- Create and optimize email content
Topic 4: Marketing Cloud Configuration18%- Implement data management and data extensions
- Set up users, roles, and permissions
- Configure account settings and business units
- Configure lists and populations
- Manage sender profiles and deliverability settings
Topic 5: Automation and Data Management14%- Utilize automation studio effectively
- Implement SQL activities for data processing
- Build and manage automation workflows
- Configure imports and exports
- Manage contact data and data hygiene
Topic 6: Discovery and Design18%- Document current state and desired future state
- Define success metrics and KPIs
- Gather requirements and understand business objectives
- Identify integration points and data flows
- Analyze customer data and segmentation needs

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