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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. When considering upgrading an IP Office to a new software version, which four should be considered before upgrading? (Choose three.)

A) All licenses will need to be renewed.
B) Older IP Office applications may not be supported.
C) Hardware may not be compatible with the new version of IP Office.
D) Telephone and system features may have changed between loads.
E) Phones may need to be upgraded increasing downtime.

2. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?

A) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
D) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module

3. Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A) Current PBX/Key System Features and Dial Plan
B) Above Physical Layer: Existing Data Network
C) Physical Layer: Existing Telecom Infrastructure
D) Productivity Requirements
E) Line of Business application integration needs

4. A customer has an IP500 with a single PRI on their system for inbound and outbound calls. They report they are losing calls intermittently during the day. Which two applications can be used to capture the problem? (Choose two.)

A) System Monitor
B) Manager TFTP log
C) Phone Manager
D) Call Status
E) System Status

5. A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A) System Status Application
B) SMDR
C) IP Office Monitor
D) SNMP
E) Voicemail Pro Client

Solutions: