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Appian Certified Analyst : ACA-100

ACA-100

Exam Code: ACA-100

Exam Name: Appian Certified Analyst

Updated: Oct 28, 2026

Q&A Number: 52 Q&As

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Appian ACA-100 Exam Syllabus Topics:

SectionWeightObjectives
Introduction to the Appian Platform24%- Design objects: Records, Sites, Reports, Interfaces
- Environments, deployment, governance
- Agile delivery and application lifecycle
- Low-code architecture and core concepts
Business Process Modeling20%- BPMN 2.0 elements and notation
- Designing for maintainability and scalability
- Appian Process Modeler best practices
- Swimlanes, events, gateways, sub-processes
Software Development Lifecycle on Appian22%- Change management and version control
- Planning, analysis, design, build, test, deploy
- Role of analyst in each phase
- Testing strategies and UAT preparation
User Story Creation14%- INVEST criteria and acceptance criteria
- Aligning stories to Appian components
- Persona-driven design and user experience
- Story splitting and prioritization
Requirements Gathering20%- Business rules vs process logic
- Defining KPIs, SLAs, and Appian-ready specifications
- Identifying automation opportunities
- Stakeholder engagement and RACI matrices

Appian Certified Analyst Sample Questions:

Question #1
An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

A. Using a SAIL form
B. Using a decision table
C. Using a natural language connected system
D. Using an image analysis connected system


Question #2
According to best practices, which two types of tests should be considered during user acceptance testing (UAT)?

A. Platform security testing
B. Load testing
C. Regulation acceptance testing
D. Functional testing


Question #3
What are two benefits of creating future state process models (or process models-to-be)?

A. They can help identify opportunities where Appian features can bring in automation.
B. They capture integration definitions, showcasing necessary automation details.
C. They capture Robotic Process Automation (RPA) intervention specifics from Appian.
D. They can capture high-level product vision and goals.


Question #4
You need to show a set of data related to a single business object and be able to navigate into the details.
Which three features will help you accomplish your goals?

A. Report
B. Record
C. Page
D. Database
E. Sites


Question #5
As an Appian Analyst, which two activities are you responsible for during the "Initiate" phase of a project?

A. Conduct sprint reviews
B. Plan a requirement gathering approach
C. Build the deployment pipeline
D. Define personas


Solutions:

Question #1
Correct Answer: C
Question #2
Correct Answer: C,D
Question #3
Correct Answer: A,D
Question #4
Correct Answer: A,B,C
Question #5
Correct Answer: B,D

ACA-100 Related Exams
ACD300 - Appian Certified Lead Developer
ACD-201 - Appian Certified Senior Developer
ACD-301 - Appian Certified Lead Developer
Related Certifications
Appian Certification Program
Certified Analyst
Associate Developer
Senior Developer
Lead Developer
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