CompTIA A+ Certification Exam (JK0-802) : JK0-802

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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does not want to find an alternative replacement at the moment. Which of the following can a technician do to try to get the application running?

A) Re-install the application, but install it onto the user's Desktop in their account profile.
B) Right-click on the application and under "Troubleshoot Compatibility," select the correct mode.
C) Uninstall the application and re-install it as user so that it would have the standard rights and privileges.
D) Right-click on the application, select Properties and make sure that the Hidden attribute checkbox is unchecked.

2. A user would like to allow all of the devices on a home network to connect to the WAP except for smart phones.
Which of the following features should be used to accomplish this?

A) Exclude smart phones from the MAC filter list
B) Change the WAP SSID
C) Change the channel to the same frequency as the smart phones
D) Set a unique DHCP scope ID for the smart phones

3. A technician encounters a PC where they can hear the power supply fan running, but the system is not booting up and there is no display. Which of the following are the MOST likely causes? (Select TWO).

A) Bad RAM
B) Bad boot.ini file
C) Bad PCI card
D) Bad Motherboard
E) Bad Power Supply

4. A user on a domain PC needs to leave their desk immediately, but does not want to compromise displayed content. Which of the following should be done?

A) Restart PC
B) Screensaver password
C) Lock screen
D) Reset user password

5. Joe, a user, should be aware of his surroundings when using a portable device to ensure that which of the following does not occur?

A) Phishing
B) Rootkits
C) Social engineering
D) Shoulder surfing

Solutions: