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Domains Tested in 350-801 Exam
The candidates who want to pass the Cisco 350-801 exam from the first attempt should demonstrate that they possess the following skills:
- Understanding the QoS requirements and identifying the problems that can alter the video or voice quality.
- Troubleshooting and identifying the right collaboration tools for Codecs, Endpoints, and Protocols.
- Solving issues with the IOS XE Media Resources of Cisco and Gateway.
- Describing and implementing the right tools to manage Cisco Unified Communications Manager and preventing frauds on such infrastructure.
- Configuring the Cisco Unity Connection MWI and mailbox as well as describing the infrastructure’s protocols and deployment tools.
- Describing and showing the ability to work with the Cisco Architecture as well as knowing how to troubleshoot the network’s components.
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Career Opportunities
Once you pass the Cisco 350-801 exam and get certified, you can apply for numerous job roles, which include the following options:
- Network engineers
Network engineers set up, develop, and maintain computer networks. They offer continued support to their customers, staff, and suppliers based on the requirements of the organization and can also troubleshoot arising issues. According to PayScale.com. the average pay for network engineers is $75k per year.
- Unified communications engineers
Unified communications engineers are responsible for installing, configuring, optimizing, and maintaining IP telephony systems. These individuals can also troubleshoot operating systems, networks, and other application issues for complex cloud-centered communications. The average annual salary for Unified Communications Engineers is $78k, as stated on PayScale.
- Senior voice engineer
The responsibilities of a senior voice engineer include delivering voice infrastructure solutions in complex enterprise environments, configuring and implementing Cisco messaging platforms and Cisco VOIP, and resolving challenging incidents at the expert level. The average annual pay for these professionals is $128k, according to ZipRecruiter.
Cisco 350-801 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Control | 25% | - Describe Mobile and Remote Access (MRA) - Implement toll fraud prevention on CUCM - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) |
| Protocols, Codecs, and Endpoints | 20% | - Describe SIP interworking between CUCM and Cisco Expressway - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) |
| Infrastructure and Design | 20% | - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) |
| Collaboration Applications | 5% | - Configure Cisco Jabber (Switching modes, Deployment modes) - Configure Cisco Unity Connection (MWI, SIP integration) |
| Quality of Service (QoS) | 15% | - Configure LLQ (class map, policy map, service policy) - Describe the QoS requirements for these applications (Voice, Video, Data) - Describe the class models for providing QoS (DiffServ, IntServ) - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) |
| Cisco IOS XE Gateway and Media Resources | 15% | - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Troubleshoot IOS XE dial plans and dial peer matching - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) |


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