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Microsoft Commerce Functional Consultant Exam Certification Details:
| Books / Training | Course MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant |
| Schedule Exam | Pearson VUE |
| Duration | 90 mins |
| Exam Price | $165 (USD) |
| Sample Questions | Microsoft Commerce Functional Consultant Sample Questions |
| Exam Name | Microsoft Certified - Dynamics 365 Commerce Functional Consultant Associate |
| Exam Code | MB-340 |
| Number of Questions | 40-60 |
| Passing Score | 700 / 1000 |
Summarize important aspects of Microsoft MB-340 Exam
Microsoft Dynamics 365 Commerce Functional Consultant exam is one of the important certifications of Microsoft certification. This exam is a well-known and exciting certification in the IT world. Many successful people have taken this test before, and it is also popular in the industry. MB-340 exam dumps are now available on Dumpcollection.
Microsoft MB-340 Exam Format
Language: English
Exam Duration: 90 minutes
Exam Format: multiple-choice, build list, case studies, drag-and-drop, and hot area.
Exam Length: 40-60 Questions
Passing score: 700
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Set up product catalogs and scripts - Configure fraud detection rules and order holds - Manage continuity orders and installment billing - Process call center orders and inquiries - Create and configure call center channels |
| Topic 2: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Manage cash management, shifts, and store operations - Configure retail stores, registers, and devices - Define return policies and transaction processing - Configure offline mode and inventory visibility - Set up POS functionality, profiles, and permissions |
| Topic 3: Manage e-commerce | 15-20% | - Set up product publishing and online merchandising - Implement customer self-service and account features - Manage online checkout, payments, and shipping - Configure e-commerce site channels and navigation - Configure omnichannel inventory and order synchronization |
| Topic 4: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Manage pricing rules, trade agreements, and price adjustments - Configure product hierarchy, attributes, and assortments - Set up discounts, promotions, and coupons - Implement loyalty programs, reward points, and tier management - Configure customer affiliations and groups |
| Topic 5: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Set up order fulfillment and distributed order management - Manage retail workers, address books, and notifications - Configure organizational hierarchies and shared parameters - Configure prerequisites and commerce parameters - Configure payment methods, gift cards, and charge codes |
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