Salesforce Certified Education Cloud Consultant : ED-Con-101

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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. A college plans to implement Student Success Hub and wants to configure Pathways to support students in their academic journey.
What should be considered when implementing Pathways?

A) Pathways uses Program Plan and Plan Requirement records.
B) There are only two levels of Program Plan requirements in Pathways.
C) There is a limit to the number of Plan Requirement records.

2. Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hub to enable this process.
Which solution should a consultant implement?

A) Mass Actions
B) Alerts
C) Queue Management

3. A university's IT department is setting up an integration between the student information system (SIS) and the Education Data Architecture (EDA). The SIS integration will send students' academic major, status, and dates.
Which Salesforce object should this be mapped to?

A) A Program Enrollment
B) Education History
C) Course Connection

4. The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about costs and suggests using other license types for full-time recruitment users.
What should the consultant discuss with the client?

A) Education Cloud requires a Customer Community license.
B) The business use case requires a Salesforce Platform license.
C) The business use case requires a full Salesforce license.

5. Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have to manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should a consultant recommend?

A) Salesforce Engage
B) Account Engagement
C) Salesforce Inbox

Solutions: