Salesforce Certified Nonprofit Success Pack Consultant : NP-Con-101

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?

A) Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
B) Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
C) Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
D) Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.

2. A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.
Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?
Choose 2 answers

A) Power of Us Hub
B) Salesforce Known Issues
C) Trailhead
D) Salesforce Help

3. A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

A) Create a custom field for an ID number and assign the same number to all cases that need to be connected
B) Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases
C) Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
D) Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.

4. A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.
Which solution should the consultant recommend to meet the requirement?

A) Automated Soft Credits
B) Campaign Hierarchy
C) GAU Allocations
D) Partial Soft Credit

5. A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.
How should the consultant integrate these applications?

A) Configure External Objects
B) Configure External Data Sources
C) Implement Salesforce Canvas
D) Implement Distributed Marketing

Solutions: