Salesforce Certified Slack Administrator : Slack-Admn-201

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)

A) Create custom profile fields for members to add standard attributes to their profile.
B) Use the SCIM API to sync attributes to your member profiles.
C) Use the Custom Profile API to sync attributes to your analytics dashboard.
D) Use the Analytics API to sync attributes to your analytics dashboard.

2. You're an admin for your company's Slack Enterprise Grid org.
There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.
What do you recommend as a next step?
(Select the best answer.)

A) Create a new Social workspace, and move the relevant channels to that workspace.
B) Delete social channels that have been inactive for more than 90 days.
C) Delete or consolidate some of the social channels since there are too many.
D) Create a new Social workspace, and make all the channels multi-workspace.

3. What is true when public file sharing is enabled?

A) In a public channel, only admins can create an external link for a file.
B) File upload permissions to Slack Connect channels can't be restricted.
C) Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
D) Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).

4. You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A) Remove all members from the channel. They will need to be added again after the channel has moved.
B) Confirm that the channel history has been exported.
C) Confirm that you are an admin in both the origin and destination workspaces.
D) Confirm that the Org Owner is prepared to review and approve the channel move request.
E) Confirm that all channel members are members of the destination workspace.

5. The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)

A) Approve and install apps to integrate their support tools with Slack.
B) Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
C) Streamline an incident management workflow.
D) Allow everyone on the Customer Support team to approve and install the apps they need.

Solutions: