SAP Certified Application Associate - SAP Sales Cloud 1811 : C_C4C12_1811

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SAP C_C4C12_1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

Question 1

A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?

A. Unrestricted read access and restricted write access
B. Restricted Read and Write access
C. Unrestricted Read and Write access
D. Restricted read access and unrestricted write access

Question 2

Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.

A. E-mail
B. Linkedln
C. Facebook
D. Twitter
E. Blogs

Question 3

What options do you have when you create an activity plan? (2 correct answers)

A. Create follow-up quotes, orders, and opportunities
B. Define if tasks are mandatory
C. Include tasks with notes and attachments
D. Add product feedback

Question 4

In the key user tool, which of the following properties are available for fields? Choose the correct answers.

A. Invisible
B. Hidden
C. Mandatory
D. Read only

Question 5

You need to change the settings for the lead aging notification. What do you have to do?

A. Use the business configuration work center to modify the number of days of the notification expiration
B. Use the Administrator work center to set up priorities for the notification
C. Use the Sales work center to trigger the time of the notification
D. Use the Application and User Management work center to assign users to the notification

Solutions: