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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

While at work, two employees get into a serious argument that results in a physical altercation on company property. The employees have a clear understanding that this violates company policy. The manager pulls both employees into the of the to terminate their employment. What step should the manager have taken beforehand?

A. Interview the employees as part of an investigation.
B. Establish a baseline for the termination.
C. Consult with legal counsel.
D. Review the company,s performance management system.

Question 2

When calculating the rate of turnover in an organization, which is most helpful?

A. Consider the prior year,s total number of employee exits when dividing by averageheadcount.
B. Separate out involuntary terminations from voluntary terminations.
C. Consider the prior year,s headcount when dividing by the number of employee exits.
D. Include both voluntary and involuntary terminations in the calculation.

Question 3

What criteria is the LEAST important to consider when deciding on training delivery methods and course durations for the new program?

A. Legal obligations to remain compliant
B. The content of the training being delivered
C. Current training delivery methods and course durations
D. Workplace logistics and preferred learning styles of employees-that is, are there field-based employees who may not have easy access to a learning management system, orperhaps employees aren,t able to step away from their desks for long durations

Question 4

A nonprofit health care facility conducts an engagement and culture survey, and the results indicate that employees throughout the organization believe leadership engages in favoritism by providing unequal opportunities for staff. General perceptions of the company's culture are poor, and many employees report intentions to leave their jobs. Several additional concerning findings are isolated to the philanthropic department, which is responsible for acquiring donors and securing charitable partnerships. Employees from this department report poor working relationships among staff, including gossiping and bullying among co-workers. Although the leadership team is aware of the poor working relationships in the philanthropic department, they have not asked the department director to address the issues because of the department's outstanding performance in recent years. However, after considering the recent survey results the leadership team decides to initiate a project to address the culture issues at the facility overall and within the philanthropy department specifically. The operations VP will oversee the project and ask an HR business partner (HRBP) to lead the project. The VP of operations requests that the HRBP collect additional survey data and conduct focus groups during the first phase of the project.
Although the leadership team initiated the project, a few members express concerns that the project is not a good use of the facility's funds. They are skeptical that the project will lead to any tangible benefits for the facility. Which action should the HRBP take to address the leadership team's opposition to the project?

A. Justify the investment in the project by highlighting the return on investment in relation to costs of turnover.
B. Finish gathering data for the project before addressing the leaders' concerns.
C. Compile case studies of real-world examples where poor company culture resulted in organizational failure.
D. Provide examples of steps the facility may choose to take to improve company culture during later phases of the project.

Question 5

An HR manager wants employees to acquire the skills to respond appropriately to practical situations. Which training style would be most effective?

A. Instructor-led
B. Knowledge content
C. Blended learning
D. Competence-based

Solutions: