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Microsoft Dynamics 365 Marketing Functional Consultant : MB-220

MB-220

Exam Code: MB-220

Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Aug 16, 2026

Q&A Number: 250 Q&As

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About Microsoft MB-220 Exam Questions and Answers

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What career prospects are associated with this associate-level certification?

After passing the Microsoft MB-220 exam, you will be several steps towards obtaining the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification. The certificate qualifies a professional to apply for a wide range of job roles, including:

  • Enterprise Architect
  • IT Manager
  • Business Analyst
  • IT Site Support Technician
  • Software Engineer

This is one of the most highly-valued certifications in the IT industry. The specialists with this certificate can get an average salary of between $66,000 and $114,000 per annum.

Learning Path 4

This learning path is entitled “Analyze Insights in Dynamics 365 Marketing”. It will give the individuals hands-on experience in a number of tasks, including the following:

  • Reviewing the marketing calendar
  • Evaluating marketing initiatives with analytics

Microsoft also offers the official instructor-led course – MB-220T00-A: Microsoft Dynamics 365 Marketing. This is a paid training designed for the IT professionals who aspire to gain knowledge and skills in leveraging Dynamics 365 for Marketing. The course tackles the marketing application configuration necessary for business growth. It will also review marketing forms & pages, lead management, segmentation, as well as email marketing messages.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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How to Register For Exam MB-220: Microsoft Dynamics 365 Marketing?

Exam Register Link: https://examregistration.microsoft.com/?locale=en-us&examcode=MB-220&examname=Exam%20MB-220:%20Microsoft%20Dynamics%20365%20for%20Marketing&returnToLearningUrl=https%3A%2F%2Fdocs.microsoft.com%2Flearn%2Fcertifications%2Fexams%2Fmb-220

For more info read reference:

Microsoft learning site

Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage Marketing Customers and Contacts10-15%- Create and manage contacts
- Import and deduplicate contacts
- Manage contact lifecycle and preferences
- Create and manage companies
Topic 2: Analyze Insights and Manage Events10-15%- Create and manage marketing events
- Manage event webinars and waitlists
- Set up event registration and sessions
- Review marketing insights and analytics
Topic 3: Configure Microsoft Dynamics 365 Marketing15-20%- Configure marketing resources and assets
- Set up marketing configurations
- Configure marketing settings and org units
- Manage marketing users and teams
Topic 4: Create and Manage Marketing Emails15-20%- Preview, test, and validate emails
- Configure email settings and delivery
- Design and create marketing emails
- Implement email Personalization and dynamic content
Topic 5: Manage Segments and Target Audiences10-15%- Create and manage dynamic segments
- Use segment insights
- Build segment queries and filters
- Create and manage static segments
Topic 6: Manage Leads and Scoring10-15%- Manage lead lifecycle stages
- Automate lead qualification and distribution
- Implement lead scoring rules
- Create and configure lead scoring models
Topic 7: Create and Manage Customer Journeys15-20%- Configure journey tiles and triggers
- Set up branching and conditions
- Design and create customer journeys
- Analyze journey performance
Topic 8: Set up Marketing Forms and Pages15-20%- Implement progressive profiling
- Create and publish marketing pages
- Create and publish marketing forms
- Configure form and page elements
MB-220 Related Exams
MB2-716J - Microsoft Dynamics 365 Customization and Configuration (MB2-716日本語版)
MB-240 - Microsoft Dynamics 365 Field Service Functional Consultant
MB2-717J - Microsoft Dynamics 365 for Sales (MB2-717日本語版)
MB-500J - Microsoft Dynamics 365: Finance and Operations Apps Developer (MB-500日本語版)
MB-340 - Microsoft Dynamics 365 Commerce Functional Consultant
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