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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Printing Solutions Portfolio | 25% | - Inkjet and LaserJet product lines - Multifunction printers and wide-format systems - Features, benefits and competitive advantages |
| Topic 2: Understand Customer Requirements | 20% | - Define solution requirements - Identify business and user needs - Analyze customer environment and usage scenarios |
| Topic 3: HP Personal Systems Portfolio | 25% | - Security, manageability and performance features - Tablets and mobile devices - Desktops, notebooks and workstations |
| Topic 4: Positioning and Selling Solutions | 20% | - Match products to customer needs - Communicate value and ROI - Address objections and close sales |
| Topic 5: Support and Management Tools | 10% | - HP Web Jetadmin and management software - Service and support offerings - Security and mobility solutions |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost. Which product line should you offer?
A) HP ElitePad
B) HP EliteBook Folio 1000
C) HP Business Desktops
D) HP Thin Clients
2. Which HP solution allows IT administrators to quickly and easily configure and update fleet-wide network settings?
A) HP Web Jetadmin
B) HP Device Manager
C) LANDesk
D) HP Embedded Web Server
3. Where is the customer value on the Universal Print Driver?
A) one driver for all HP LaserJet MFPs, most printers, and some HP Officejets
B) industry-leading fleet management for just 15 Euros per month
C) the ability to store documents in the cloud through just one driver
D) HP image preview, which allows view, zoom, edit, and re-order
4. How does PIN authentication printing reduce the security risk associated when printing in an open office?
A) Employees may otherwise expose company data by leaving printouts uncollected.
B) Malicious users could guess the PIN number and retrieve confidential documents.
C) Prevents malicious users from changing the device settings from an unsecured control panel.
D) With an encrypted hard drive, there is no need for PIN Printing.
5. What are the benefits of cloud storage7 (Select two.)
A) zero paper use in your office
B) brings down the barriers to color printing
C) access from everywhere
D) easy to set up supplies alerts for your printers
E) accurate and easy retrieval of documents
F) low cost
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C,F |


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